Privacy Policy
Effective January 1, 2026
Custom Vacaville Concrete Company, vacavilleconcretecompany.com, sales@vacavilleconcretecompany.com
What this policy covers
Custom Vacaville Concrete Company is a concrete contractor in Vacaville, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it and what choices you have.
It applies to this website, starting at our home page, and to the information you send us through it. If you want to know more about who we are before you reach out, our about page covers that.
Information we collect
We collect what you choose to give us. When you fill out our estimate or contact form, that usually means your name, phone number, email address, the address of the property and a description of the work, such as a driveway, patio or slab repair. If you send photos of the job, we keep those too.
When you call us at (707) 898-1384 or email us, we keep a record of the conversation and the details you share, so we don't have to ask you the same questions twice.
Some information is collected automatically when you visit the site. This can include your device and browser type, the pages you looked at, how long you stayed, the page that sent you here and a general location based on your internet connection. We use this to see how the site is used, not to identify you personally.
How we use your information
We use the details you send us to reply to you, schedule a visit to your property, prepare your estimate and do the work if you hire us. We may also contact you after a job about scheduling, follow-up questions or a warranty concern.
We use site usage information to fix problems, see which pages people find useful and improve the site over time.
We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing.
Cookies and analytics
Cookies are small files your browser stores so a website can remember things between visits. Our site may use them, along with analytics tools, to count visits and understand how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.
Who else sees your information
Our contact form runs on an outside form service, so what you type into it passes through that provider before it reaches us. Our website host and analytics tools also handle some information on our behalf. These providers are expected to use it only to provide their service to us.
We may also share information when the law requires it, to protect our rights or safety or those of others, or if the business is ever sold or transferred.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and keep the business records the law expects us to keep. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
Site usage information is kept for a shorter time and is generally looked at in summary, not person by person.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time, and we will.
If you live in California, state privacy law may give you added rights over your personal information. We won't treat you differently for using any of these rights.
To make a request, reach us the ways listed below. We may need to confirm who you are before we act on it, so we don't hand someone else's information to the wrong person.
Children's privacy
This site is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or practices change. The current version will always be on this page, and using the site after a change means the updated policy applies.
How to raise a privacy concern
If you have a question about this policy or a concern about how we've handled your information, call us at (707) 898-1384 or send a message through our contact page. We're available Mon–Fri, 7 AM–9 PM, and Sat–Sun, 6 AM–9 PM.
We'll look into it and get back to you, usually within 1 business day.